Is This DHL Email a Scam? How to Tell
DHL scams feature fake customs clearance notices, delivery fee requests, and phishing emails about international shipment holds, often targeting online shoppers.
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Scan Now — It's FreeCommon DHL Scam Types
Customs clearance fee scams
Delivery fee phishing
Shipment hold notification scams
DHL account phishing
Example Scam Messages
These are examples of fake messages impersonating DHL. Never click links in unsolicited messages.
“DHL: Your international shipment is on hold. Pay customs clearance of $11.99 at dhl-customs.com”
“DHL Express: Delivery failed. Update your address at dhl-update.com”
Red Flags to Watch For
- Unexpected customs fees for packages you did not order
- Links to non-dhl.com domains
- Emails about shipments from countries you did not order from
- Payment requests via gift cards or cryptocurrency
Legitimate DHL Contact Info
Visit dhl.com or call 1-800-225-5345 for tracking. DHL communicates customs charges through official dhl.com channels.
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Think you've received a scam?
Paste a suspicious message, email, or URL into our free AI-powered scanner for instant analysis.
Scan Now — It's Free